Innovate System US & Canada Technical Support
Rapid microbial screening is easy to adopt and a smart strategy for dairy, beverage, and good companies. Our network of representatives and distribution partners around the world are ready to support you and to make your implementation and validation process run smoothly. Support options include:
- Instrument and software installation qualification and operation qualification (IQ/OQ)
- A step-by-step evaluation guide
- Three days of on-site, in-person instruction for you and your lab staff, including the initiation of validation
| US Technical Support Specialists | ||||
| West | Central | Midwest & South | Southwest | East |
| Celina To C: 415-694-8989 cto@hygiena.com |
Casey Simmons C: 720-810-2280 csimmons@hygiena.com |
Adam Barnes C: 608-354-4135 abarnes@hygiena.com |
April Englishbey C: 713-702-9425 aenglishbey@hygiena.com |
Andrew Mason C: 814-694-3275 amason@hygiena.com |
| CANADA Sales & Support Specialists | |
| West | East |
| Jennifer Poirier C: 403-681-1418 jpoirier@hygiena.com |
Sam Lacoche C: 514-705-7250 slacoche@hygiena.com |
Hygiena™ Technical Support
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Instrument Specifications
- Dimensions: 13 in x 17 in x 10.6 in (33 cm x 43 cm x 27 cm)
- Weight: Approx. 55 lbs (25.2 kg)
- Voltage: 110 – 240 V
- Temperature Control Unit: 3.5 in x 3.5 in x 5.1 in (9 cm x 9cm x 13 cm)
- Reagent Tray: 5.1 in x 11.6 in x 1.5 in (13 cm x 29.5 cm 4 cm)
Environmental Parameters
- Operating Environment Conditions: Ambient temperature < 86° F (30° C).
- Relative Humidity: <85%
- Do not expose the instrument to direct sunlight
- Sample throughput: 96 samples
Delivered System
Innovate instrument, temperature control unit, reagent tray, waste reagent bottle, power cord for instrument, power cord for temperature controller, 3X stainless steel injectors, supplied screwdriver
| Legacy Order Code | Hygiena Product Code | Description | Quantity |
| 220050 | MCH4000 | Innovate Microbial Screening System | 1 |
| 82010 | KIT4000 | RapiScreen™ Dairy Kit (1000) | 1 |
| 82050 | KIT4001 | RapiScreen™ Dairy Kit (5000) | 1 |
| 1290500 | KIT4012 | Maintenance and Cleaning Kit | 1 |
| 1291483 | KIT4014 | ATP Positive Control Kit | 1 |
| 321410290 | ASY4005 | Microwash 290mL | 1 |
| 321410370 | ASY4011 | Microwash 370mL | 1 |
- RapiScreen™
- Innovate.im Software
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