SureTrend® Software Update

Shaped by insights from the SureTrend community, our team has been developing new capabilities that streamline workflows, enhance visibility, and empower smarter, data-driven decisions.

Below, you will find a monthly showcase of continuous improvements we are making to SureTrend. We encourage you to bookmark this page and check back regularly to stay informed on the latest updates, advancements and innovations.

April 2025

Feature Updates

• Faster Loading for Results & Reports: We’ve significantly improved loading speed across results and report pages, helping you access critical data faster and work more efficiently—especially helpful for large accounts and teams managing multiple locations.
• ATP Test Plan Enhancements: Save time with the ability to duplicate ATP test plans, making it easy to scale or replicate successful testing strategies.
• Multi-Column Sorting: You can sort by multiple columns in results, retests, reports, and notification grids using Shift + Click, with new visual indicators to guide you. This powerful feature lets you tailor your grid views to your workflow, making it easier to find what matters most—faster. Example Use Cases in Results Grid:
  • Sort by Location then Result Date to see how different testing areas are performing over time.
  • Sort by Result State(Pass/Fail) then Allergen Type to group and troubleshoot the most commonly failed allergen types.
• Smarter Email Alerts: We’ve updated email alert subject lines to make them more informative and easier to manage at a glance. Alert types in email subject include "Test Quota Not Met”, “Failed Tests”,“Sync Failures” and more.
• Smarter Plan Management via API: You can now add existing locations to sampling plans via the Public API—enabling easier automation for large-scale operations

 

Other Improvements

• When the previous account owner is unavailable, identity verification is now required for the new owner, adding an extra layer of protection to account transitions.
• We’ve also made refinements to the UI, billing and account management tools for a more seamless experience across the platform.
• Credit Card Reminders: Stripe now sends a reminder one month before expiration, helping you avoid disruptions.
• Stable Pricing for International Customers: We’ve introduced fixed exchange rates so non-US customers pay a consistent amount throughout your billing period.

 

March 2025

Feature Updates:

• New Payment Option: New users and upgrade users can now pay via Purchase Order (PO) with Stripe, with immediate plan activation and access to the platform.
• Email Alerts: Email alerts now include a direct link that logs you into SureTrend and takes you to the relevant screen.
• COA File Upload (Alpha feature for select users only): Improved AI accuracy for extracting data from PDF Certificates of Analysis (COAs). Users can now manually enter missing data if parsing is incomplete.
• Notifications: The notification grid now displays read dates, making it easier to track message history.
• Subscription & Account Improvements: Users unlocking accounts through subscription purchases now see a confirmation screen for clarity.
• Better Login Experience: Users can now log in without SSO credentials if they expire, preventing access issues.
• Navigation & UI Enhancements: We’ve made multiple refinements to file navigation, URL consistency, and import workflows for a smoother experience.

 

Login & Account Management Improvements

• Users will now see a confirmation pop-up when requesting another verification email.
• We updated the Forget Password page and removed unnecessary account creation prompts.

 

February 2025

Feature Updates:

• AI-Powered COA Uploads (Alpha Release – Select Customers Only): Users can now upload Certificates of Analysis (COAs) in PDF format, which will be automatically processed by AI to pre-populate External Data. This eliminates manual entry, reducing errors and saving time.
• Expanded PCR Data Management: Users can now upload and download PCR data via API in BAX format, making data transfer and integration more efficient.
• External Data Upload: All fields are now editable after import, and the file view remains unaffected by user-selected filters.

Other Improvements:

• We've made several improvements to enhance data management, account controls, subscription handling and security, ensuring a smoother and more reliable SureTrend experience.

 

November 2024

What's New:

Sampling Plan Module Improvements:

• We Added audit trail support in the module, providing a complete record of activity for better oversight.
• When inputting results manually, prefilled attributes are now non-editable to reduce errors and improve consistency.
• Sampling plans with external data tests will now automatically be marked as “Finished” once all results are uploaded, making tracking simpler.

Other Enhancements:

• We’ve made several improvements to enhance payment confirmation, PCR data display, external data settings, data integrity, and overall usability, ensuring a more consistent and reliable experience.

 

October 2024

What's New:

• Introducing The Sampling Plan Module
  Tired of juggling spreadsheets, emails, and manual processes for your sampling program? Introducing SureTrend Sampling Plan Module - your all-in-one solution for efficient food safety sampling management. With the module, you can:
  • Create comprehensive sampling plans
  • Schedule and track tasks with an interactive calendar
  • Manage lab submissions
  • Integrate results for easy analysis and reporting
  • Access tutorial videos for quick onboarding and feature mastery
• Premium users have immediate access to the module, while Starter and Power users can upgrade to utilize this powerful new tool. If you have any question, please contact your sales representative.
• For more information or to schedule a demo, visit www.hygiena.com/suretrend-data-analytics#sampling-plan-module

Other Technical Improvements:

• Results Enhancement: We’ve added two new columns, "WellNumber" and "CreateNo," to the External Data results for better data organization and clarity.
• Google SSO Integration: Starter accounts now have access to Google Single Sign-On for enhanced security and convenience.
• Certificate of Analysis (COA) Management: Users can now upload, download, delete and replace COA files directly within SureTrend.
• ReCAPTCHA Optimization: Users who have recently signed in successfully will not be shown ReCAPTCHA, streamlining the login process.
• Enhanced Audit Trail: Improved tracking for instrument renaming, registration clearing and factory resets.

September 2024

What's New:

• Power and Premium users can now create customized alerts for EnSURE Touch and BAX Q7 instruments. 

Other Technical Improvements:

• Optimized the update check process for EnSURE Touch devices. This means quicker device updates, minimizing downtime and ensuring your system is always running the latest software version for optimal performance.
• Improved the performance of the upload history grid, returning one record per second for quicker access to your data.
• In PCF reports, such as the Summary by Location report, the results table now generates correctly for better reporting accuracy.
• Ensured failed instrument registration on one endpoint doesn’t block others.
• Fixed loading issues for Salmonella results by location on the dashboard.

 

August 2024

What's New:

• An API has been introduced that supports LIMS, external data and Innovate Results, streamlining data integration and management.
• Users will now receive an informative message when attempting to unselect devices or assays that are associated with active locations, helping to maintain data integrity.
• Admins can now exclude locations, users, and plans, providing more flexible data management.
• SureTrend has been upgraded to the Angular 18 framework, providing better visual performance and maintainability.
• We’ve introduced an "Analyte" attribute to enhance the identification of tests. You can now select from a list of common analytes under Site Settings -> External Data.

Other Technical Improvements:

• Uploading external data to inactive sites via the API is now prevented, maintaining data integrity.We've improved the validation process for external data files, particularly for those with incorrect date fields, to ensure data accuracy.
• Removed unnecessary fields from the edit result dialog for external data imports to simplify data management.
• RT Listeria monocytogenes is now correctly recognized as a Listeria analyte in the Dashboard and Maps.
• The navigation bar in mobile view now closes automatically when the user clicks on another tab, enhancing user experience.
• Corrected an issue that prevented the cancellation of pending EnSURE Touch registrations.
• Updated the SureTrend home page to render news using the News API for more dynamic content updates.
• Fixed issues with map overlays, ensuring they work correctly.
• Improved the display of the Home navigation bar link on small screens for better accessibility.

 

July 2024

Feature Updates:

• Redesigned the SureTrend homepage with a fresh new look, improved aesthetics, and easier navigation. Plus, check out our new "Industry News" section where you can browse recent food safety articles and product news by Hygiena.

• Premium users can now specify Wi-Fi SSID settings in SureTrend. This allows your EnSURE Touch device to automatically connect to your preferred Wi-Fi networks after setup.

   

Other Technical Improvements:

• External Data Customized Reports: Column chooser selections in customized detail reports are now saved, making your reporting more consistent and tailored to your needs.
• Product Selection Improvements: The product selection process now prevents disabling a product if there are associated assays that cannot be deleted or unselected, ensuring data integrity.
• Report pages now load and render faster for a smoother experience.
• Visual File Drop Indicators: We've added visual indicators for file drop areas in PCR Data upload and Import External Data sections, making it easier to upload files.

 

June 2024

New Feature - "Right First Time" Report

• Premium customers can now access the "Right First Time" report within the Custom Report feature. This powerful tool offers QA managers a clear, visual summary of first-time pass results over a preset date range of one month.
• The color-coded grid format allows easy identification of areas meeting standards versus those needing attention. To access, navigate to "Reports" and select the "Right First Time" report type.

 

Other Technical Improvements:

• The Quant setting is now automatically enabled when a Quant well is uploaded.
• Resolved the issue where only partial results were displayed in the file view.
• Fixed the problem where release notes couldn't be closed on smaller screens.
• Resolved the issue preventing scheduled report emails from being sent.
• Fixed the problem causing the dashboard to not display BAX Q7Online results.
• Addressed missing CFU conversion factors in Results to ensure accuracy.
• Added public API endpoints for samples and integration tests, enhancing integration capabilities.
• Enabled the selection of custom time ranges for reports, offering greater flexibility in data analysis.

 

 

May 2024

Audit Trail Feature Updates

• We've added CRUD (Creation, Update, and Deletion) tracking for all reports in the Audit trail, ensuring comprehensive monitoring and accountability for your data.
• We've made several enhancements to the default reporting settings, including automatically collapsing results for easier management and a cleaner view.

 

Other Technical Improvements:

• We've assigned separate URLs to different sections of SureTrend, making it easier to navigate and bookmark your favorite pages for quick access.
• We’ve made several behind-the-scenes security changes to ensure stronger data security a more reliable access to the platform.

 

 

April 2024

Audit Trail Feature Updates

• API configuration audit trails now display plan history without duplications.
• Now track name, role, and global changes for instrument users.
• A new "Select All" option for filters enables quick, comprehensive data views.
• Audit trails now include instrument registration, software updates, factory resets, SSO changes, and site changes.New Feature - Custom Reports for External Data

 

Enhanced External Data Management

• Experience improved visibility with clearly displayed racks and results for your external data.
• External data is now seamlessly moved when merging accounts, ensuring data integrity and continuity.

InSite Location Exclusion

Tailor your site settings by excluding InSite locations, giving you precise control over your data.

Improved Test Function Display

The results page now clearly displays the test type in the Test Function column, replacing internal test type numbers for better readability.

 

March 2024

New Feature - Visual Inspection

Elevate your quality control process with the new Visual Inspection feature. Now available for ATP testing on EnSURE Touch and SureTrend, this option allows for detailed review and management of testing areas, ensuring precision in your quality assessments.

New Feature - Custom Reports for External Data

In the “Reports” tab, you can now build custom reports with all filters and options for the external data.  

Direct Access to User Management

Informational icons now link directly to Hygiena's help pages for quick assistance, and the "Report Type" in scheduled reports accurately reflects its source for clearer understanding.

 

February 2024

QuantOnline

Users can now can now perform Quant analysis directly on data automatically uploaded from your BAX Q7 or manually through our platform.

Enhanced User Interface

The User Management window now features an improved tab sequence for easier navigation, streamlining the process of adding or editing users. 

Reporting Enhancements

Reporting for retests has been optimized, and all new locations are tracked in the Audit report for improved traceability. The transition to SendGrid for email reports ensures enhanced performance and reliability. 

User Support and Guidance

Informational icons now link directly to Hygiena's help pages for quick assistance, and the "Report Type" in scheduled reports accurately reflects its source for clearer understanding. 

Flexible External Data Management

Account owners can delete all results from a specific file for better control over data, and results from external data are easily viewable and manageable through the 'File View' feature. 

Searchable Results Grid

Enhanced searchability across all columns in the results grid enables users to quickly locate the specific data they need, ensuring efficient data analysis and review. 

 

January 2024

External Data Upload

Users can effortlessly import CSV data with auto-detection and selection of ',' or ';' separators based on their language preferences, ensuring a hassle-free data integration process. 

Audit Trail

Strengthened activity tracking including detailed sign-in/out logs, plan adjustments, instrument login activities, and modifications in report setups and account details. Admins gain elevated oversight with access to PCR results in Audit reports, enhancing security and compliance management. 

Emailed Reports

Resolved an issue ensuring that email report options are updated accurately when dealing with external data. This fix enhances the reliability of report customization and distribution. 

Other Performance Improvements

PCR Instrument Registration Fix

Addressed a critical bug affecting the registration of PCR instruments, ensuring a smoother setup process and reliable instrument integration into the SureTrend system.

We've made several UI/UX improvements to ensure SureTrend runs smoother and faster. 

 

December 2023

PCR Data Management

Automate assay and location population directly from PCR results, enhancing the efficiency and accuracy of your PCR data analysis. 

Extended Audit History

Track and verify data changes with ease, thanks to the extended 12-month audit history, crucial for maintaining compliance records

Streamlined Reporting Experience

Enjoy enhanced reporting with improved checkbox functionality and instant access to customized reports, making decision-making faster and more precise.

Upload High-Resolution Images

Now upload location images up to 5 MB for detailed mapping and more accurate analysis.

 

November 2023

Custom Reports

Our commitment to a better user experience continues with the latest updates to Custom Reports. Enjoy enhanced stability and a more intuitive interface for seamless report management.

Upgrade Options

Ready to unlock more features? Upgrading is now a breeze by clicking the 'Upgrade' button in the navigation bar. Check out what our Power and Premium tiers offer here. 

New Login Page

Discover a more streamlined login experience, now featuring the latest news and useful information at your login. Login now!

 

October 2023

Improved Audit Report

Elevate your governance and transparency with our improved audit report. Admin users can now track user changes, while a direct link within each result offers instant access to associated audit reports. Note: These features are exclusive to Premium tier accounts. Upgrade today for enhanced oversight.

 

September 2023

External Data Management 

We've optimized SureTrend's external data features to enhance reliability and user experience. Enjoy seamless data import validation, alphabetical sorting in summary reports, improved report filtering, and intuitive error messages for common import issues. 

Enhanced EnSURE Touch Support 

Our latest update brings significant improvements to EnSURE Touch device integration within SureTrend. From calibration checks to device registration and streamlined data syncing, managing your EnSURE Touch instruments has never been more efficient or user-friendly. 

Audit Changes to Locations and Sites 

Unlock the power of oversight with our newly launched Audit Reports. Now exclusively available to Premium tier account owners, this feature enables you to track changes to account and login history in all locations. 

 

August 2023

Advanced External Data Reporting

SureTrend now tailors external data reports to your specific site settings, spanning both Qualitative and Summary types. With detailed filtering options and organized views, you can make more informed decisions from any data sources.

Faster Browsing Experience

With our new Content Delivery Network (CDN), you'll enjoy a 95% faster loading speed for static content. Thanks to 150 hosting centers globally, content is served from the closest server to you, ensuring a smoother and quicker browsing experience.

EnSURE Touch Calibration Check

The new feature shows the calibration status of your EnSURE Touch devices, ensuring your instruments are always ready for precise and accurate readings.

Externally Sourced Data Analysis

Streamline your externally sourced data import process with improved validation checks, automated enabling of imported data and clearer step labels. Our new design includes a "Sample Location" column for easier data organization and the ability to auto-create assays and locations from your data. Plus, view "Uploaded On" times in local time and check out our updated notes for Result Value. Admins will love the enhanced control with the new "Lot Number" field and history access for External Data imports.

SureTrend Alerts

Maximize your alert efficiency with our recent upgrades. Alerts are now better tailored to user access, ensuring site-specific notifications for greater relevancy. Plus, we've put in safeguards against duplicate alert creation, increasing your system's clarity and organization.

Emailed Reports

Now you can schedule and manage emailed reports via the user preference view. Managers can handle scheduled email reports for multiple users from a single, centralized view.

Environmental Maps

We've revamped the user interface for our MicroSnap app, providing comprehensive support for all MicroSnap products. The new update simplifies sample setup and data interpretation, enhancing your user experience and making it easier to understand and analyze your MicroSnap test data.

EnSURE Touch Calibration Check

Our updated Calibration Check interface provides a more intuitive experience. Now you can easily add and remove notes, customize your preferences and understand your calibration intervals better.

 

Other Performance Improvements

User Management: Expanded options for managing users across multiple sites, ensuring better control for both Starter and Power accounts. Plus, now you can add industry/segment/role to user accounts for improved organization.  

 

June 2023 

Import Non-Hygiena Data

With the latest update to SureTrend, you can now import and map any data directly into the platform. This feature lets you centralize your food quality and safety data, enabling comprehensive analysis and insights.

Email Reports

Now, getting hold of your favorite reports is just a click away. Automate FSQ data communication and enhance program management across your organization by having reports delivered straight to your inbox.

Alert Management

Stay informed with alert management. Set up email alerts for your system to keep track of daily tasks like swabbing locations, and critical FSQ data, including failed tests and deviations.

MicroSnap^® In-App Update

We've revamped the user interface for our MicroSnap app, providing comprehensive support for all MicroSnap products. The new update simplifies sample setup and data interpretation, enhancing your user experience and making it easier to understand and analyze your MicroSnap test data.

 

Explore Additional Learning Opportunities

Whether you're just starting with SureTrend or seeking to tap into its full potential, check out the links below for insightful training and learning opportunities that will propel your food safety data analytics to the next level:

• Live Course Registration: Join our SureTrend + EnSURE Touch Webinar courses. SureTrend + EnSure Touch Webinar Registration
• Hygiena Academy Core Courses: Discover and register for our comprehensive courses. Hygiena Academy
• Need help or want to report a problem? Hygiena Support