Contact Us
How can we help you?
Visit our frequently asked questions section for answers to common inquiries.
For earliest attention to your inquiry, please call your nearest Hygiena office:
Environmental Monitoring Products
Monitoring Systems, ATP Testing, Allergen Tests, Surface Residue Tests, Process Efficiency Tests, Indicator Organism Tests
Americas: 1-888-HYGIENA (1-888-494-4362)
1-805-388-8007
or email customerservice@hygiena.com
Canada: 1-833-HYGIENA (1-833-494-4362) /
1-416-686-7962 or
email customerservice@hygiena.ca
International: +44 (0) 1923 818821
or email customerserviceuk@hygiena.com
China: +86.21.51321081
Diagnostics
Products
PCR Pathogen Testing, Molecular Identification & Characterization, Sterility
BAX® System, RiboPrinter® System, Innovate System, Lateral Flow System and StatMedia™ Products:
Diagnostics Support (M-F: 8 a.m. – 5 p.m. EST)
Toll Free: 1-800-863-6842
International: 1-302-695-5300
Email diagnostics.support@hygiena.com
After Hours & Weekend Emergency Support (English)
1. Email BAX file and description of support needed.
2. Call # above, press 2, and request emergency response.
3. An on-call support specialist will return your call and/or respond to email within 1 hour
Or to fill out the form, please click here
Helica
Products
Mycotoxin Testing, ELISA & C-Reactive Protein Testing
Call 1-714-578-7830
Email: helica-cs@hygiena.com